Welcome to Currency UK, the new brand of FTT Global
We are happy to let you know that on 3rd December, FTT Global will be changing our name to Currency UK as we bring together all our clients and dedicated support teams under a single, unified brand.
You can continue to call the same phone number, email us at the same email address or message us as before. In addition, however, we will add Currency UK specific emails and phone numbers online and in our correspondence to you.
This change reinforces our absolute commitment to delivering unrivalled, locally based customer support for our clients whilst delivering our services via our global payments platform.
If you would like further information, please contact us on 0203 603 8940.
What does this mean for you?
What is changing?
New name and branding - FTT Global will become “Currency UK” online and on the phone
New website - Your account will be accessed from either www.currencyuk.co.uk or www.fttglobal.com but the branding will be changed on the account. The underlying system remains the same.
New bank account details – You can continue to send your funds to the FTT Global bank accounts, however, outbound payments will now come from Currency UK Ltd.
Updated Terms & Conditions – We have updated our Terms & Conditions to reflect the new changes, please see attached.
New name, same great service:
Same great exchange rates – You will continue to receive the same bank-beating exchange rates on every booking.
Same great customer support - You will still be supported by the same dedicated team, with a few new members.
Same great product offering –All our FTT Global products and services such as AutoPay, BatchPay, Orders and Forwards will be available.
Same great Booking System – Your username, password and login credentials remain the same and all your payments history and beneficiary details are unaffected.
Same security and Regulation – Currency UK Ltd operates under exactly the same regulatory (FSA) and banking (Barclays Bank Plc) environment as FTT Global Ltd and the ownership of both companies is within the same group.
The process is as easy as one, two, three.
Our costs are made up of our minimal transfer fee and the exchange rate. You may not even incur a transaction fee, and we guarantee that our exchange rate will be better than your bank’s.
If you want to know more about how we calculate fees and exchange rates, please visit our Support page.